St. Joseph Hospice Receives 2018 Premier Performer Award for Caregiver Satisfaction

St. Joseph Hospice Receives 2018 Premier Performer Award for Caregiver Satisfaction

Monroe, LA – St. Joseph Hospice and Palliative Care of Monroe has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2018 calendar year.

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care. The 2018 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,000 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“The Carpenter Health Network is extremely proud of our Monroe employees and their commitment to high-quality care,” said Edgar Guedry, LCSW, VP of Hospice Operations. “We appreciate their dedication to making the hospice experience one of compassion and dignity.”

About St. Joseph Hospice

St. Joseph Hospice is a division of The Carpenter Health Network (TCHN), which provides a continuum of care to meet patients’ changing needs over time through nursing, rehabilitation, home health, medical house calls, hospice and more. For more information on St. Joseph Hospice care, call 318-387-2687or visit

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.